1. Introduction

At HIRAM2025, we take the protection of your personal data very seriously. This privacy policy aims to inform you about how we collect, use, share, and protect your personal data in accordance with Cameroonian legislation, including Law No. 2010/012 of December 21, 2010, relating to cybersecurity and cybercrime in Cameroon, and Law No. 2010/013 of December 21, 2010, governing electronic communications in Cameroon.

2. Data We Collect

We may collect the following categories of personal data:

• Identification data : last name, first name, email address, phone number
• Professional data : company name, position held
• Browsing data : IP address, connection data, browser type, pages visited
• Contact data : content of messages exchanged via our contact forms

3. Purpose of processing

Your data is collected for the following purposes:

• Responding to your information requests
• Providing you with our services and ensuring their proper functioning
• Sending you marketing communications (only with your consent)
• Improving our website and services
• Complying with our legal and regulatory obligations

4. Legal basis for processing

In accordance with Cameroonian legislation, the processing of your data is based on:

• Your express, free, specific, and informed consent
• The fulfillment of a legal obligation to which we are subject
• The performance of a task carried out in the public interest or in the exercise of official authority
• The legitimate interests pursued by the controller or by a third party, provided that the interests or fundamental rights and freedoms of the data subject do not prevail

5. Recipients of the data

Your data may be disclosed to:

• Our authorized internal teams
• Our subcontractors (hosts, technical providers)
• Competent authorities upon legal request

We require all our partners to comply with strict data protection standards.

6. Retention period

Your data is kept for the time necessary to achieve the purposes for which it was collected, in accordance with legal obligations:

• Contact data: 3 years from the last contact
• Connection data: 12 months
• Billing data: 10 years from the end of the fiscal year

7. Your rights

In accordance with regulations, you have the following rights:

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure in certain cases
• Right to restrict processing
• Right to data portability
• Right to object for reasons relating to your particular situation
• Define directives regarding the fate of your data after your death

To exercise these rights or for any questions related to your data protection, you can contact us at: dpo@hiram2025.cm or by mail at our head office address.

In accordance with Cameroonian law, you have the right to lodge a complaint with the Telecommunications Regulatory Agency (ART) in the event of non-compliance with personal data protection provisions.

8. Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, modification, disclosure or destruction.

9. International data transfers

Your data is mainly hosted on servers located in Cameroon. In case of transfer outside Cameroon, we ensure that appropriate guarantees are put in place in accordance with current Cameroonian legislation, in particular by obtaining your explicit consent and ensuring compliance with the data protection standards of the destination country.

10. Modification of the privacy policy

We reserve the right to modify this policy at any time to comply with Cameroonian legislative and regulatory changes. Any modification will be published on our website and will come into force upon its publication. The current version is accessible online at the following address : https://hiram2025.cm/en/politique-confidentialite

11. Applicable law and competent jurisdiction

This privacy policy is governed by Cameroonian law. In case of dispute, the Cameroonian courts of the city of Douala will have sole jurisdiction.